Delinquencies Tab - Cancel Budget Billing Plan

The Cancel Budget Billing Plan section on the Delinquencies tab allows the organization to define the circumstances that will result in a customer's removal from their budget billing plan. Budget Billing plans are usually intended only for customers in good standing. However, all of the fields in this section are optional; leave them all blank if the Utility does not wish to cancel budget billing plans for any customers.

  1. Enter the Minimum Balance that should trigger the account's removal. The acceptable entries are $0.00 through $99.99. If this field is left blank, minimum balance is not a consideration when removing an account from the budget billing plan.
  2. Enter the Exclude Credit Balances Over . . . of Budget Billing Planvalue that will keep the account exempt from being removed from budget billing. If the account's credit balance is this percentage or greater than the amount due, no action will be taken when payment is late. The acceptable percentage range is 0.00 through 9999.99 percent.
  3. Select a Removal Reason that will indicate why the account has been removed from budget billing. The values are defined in Validation Set 257, Budget Bill Inactive Reason.